If you want to boost customer loyalty and retention in your business, you need to create an emotional connection with your customers.
In this video, Carmen shows you how Baskin-Robbins leveraged a recent promotion to do just that, and how you can apply the same strategy in your own business.
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Tweet about this post
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Want better customer loyalty? Create an emotional connection with your customer. (tweet this)
Steal this idea! -> The @baskinrobbins method of boosting customer loyalty (tweet this)
The more emotionally connected a customer is to your biz, the more loyal they’ll be (tweet this)