Fire Your Customer!

Why You Should FIre Your Customer

Do you have a customer who drives you crazy?

If so, have you ever thought of firing them?

In this video, I explain why firing customers is sometimes necessary, and how to tell whether you should just suck it up or get rid of a bad customer altogether.

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Question of the Week:

Have you ever fired a customer? How did it turn out?

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Comments

  1. Carmen- I’ve DEFINITELY fired a customer before and let me tell you, it did not go well. He just couldn’t believe that I didn’t want to take his money any more, and I got several harassing calls after I cut all ties. That was a long time ago (when I was still in college and just experimenting with being in business for myself), so I’ve learned a lot since then. Specifically, I like to set up defined projects, so that way there is a natural breaking point for the work to end.

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